Delete your Beyond 11 account

In the app

• Open the Beyond 11 app and sign in.
• Open Profile and choose Delete account.
• Enter the code we send to your mobile number. Your account is deleted straight away.

If you cannot use the app

Write to [email protected] from any address and give the mobile number of the account. We will call or message that number to make sure the request is yours, then delete the account within 7 days. If you have a paid booking still to come, we cancel it first and refund everything you paid.

What is deleted, and what is kept

• Deleted: your mobile number, your logins on every device, and your payment screenshots. Your name is replaced by "Deleted player" on teams and scorecards.
• Kept: scorecards (without your name), and booking and payment records without your name and number, for as long as the law requires for accounts and tax.
• Kept for a short time: an invitation a team sent to your number that you had not answered, or a team's block on adding you again, stays unusable for at most 30 days and is then erased. Login code requests (time and IP address) are erased after 7 days. Encrypted backups expire after about 8 weeks.

The full details are in the privacy policy.